State Authorization | Student Complaints | State Contacts for Student Complaints

State Contacts for Student Complaints

    StateState Authorization (SA) LiaisonAddressCityStateZip CodePhoneEmail AddressLink to State Authorization Website
    Alabama (AL)Ron Leonard100 North Union StreetMontgomeryAL36104334.242.2211ron.leonard@ache.eduAlabama SA Website
    Alaska (AK)Tyler EggenP.O. Box 110505JuneauAK99811907.465.6471tyler.eggen@alaska.govAlaska SA Website
    Arizona (AZ)Lanna Dueck2323 W. 14th St.TempeAZ85281602. 529.6649 ldueck.azsara@riosalado.eduArizona SA Website
    Arkansas (AR)Alana Colburn101 E Capitol Ave, Suite 300Little RockAR72201501.371.2000alana.colburn@adhe.eduArkansas SA Website
    California (CA)Deborah Cochrane1747 North Market Blvd., Suite 225SacrementoCA95834916.574.8900deborah.cochrane@dca.ca.govCalifornia Department of Higher Education
    Colorado (CO)Heather Delange1600 Broadway, Suite 2200DenverCO80202303.862.3005heather.delange@dhe.state.co.usColorado SA Website
    Connecticut (CT)Sean Seepersad
    		450 Columbus Boulevard, Suite 707HartfordCT06103860.947.1837sean.seepersad@ct.gov
    		Connecticut SA Website
    Delaware (DE)Leigh Weldin401 Federal Street, Suite 2DoverDE19901302.735.4193 leigh.weldin@doe.k12.de.usDelaware SA Website
    Florida (FL)Brady Lyon325 West Gaines Street, Room 1414TallahasseeFL32399850.245.3200brady.lyon@fldoe.orgFlorida SA Website
    Georgia (GA)Magda Rivers2082 East Exchange Place, Suite 220TuckerGA30084770.414.2644mrivers@gnpec.ga.govGeorgia SA Website
    Hawaii (HI)Jayson HoriuchiP.O. Box 541HonoluluHI96809808.586.7327hpeap@dcca.hawaii.govHawaii SA Website
    Idaho (ID)Tamara BaysingerP.O. Box 83720BoiseID83720208.332.1587tamara.baysinger@osbe.idaho.govIdaho SA Website
    Illinois (IL)Nkechi Onwuameze, PhD1 N. Old State Capitol Plaza, Suite 333SpringfieldIL62701217.866.1429sara@ibhe.orgIllinois SA Website
    Indiana (IN)Ross Miller101 W. Ohio Street, Suite 300IndianapolisIN46204317.232.1033rmiller@che.in.govIndiana SA Website
    Iowa (IA)Lisa Pundt400 E 14th StDes MoinesIA50319515.210.8563lisa.pundt@iowa.govIowa SA Website
    Kansas (KS)Jennifer Armour1000 SW Jackson, Suite 520TopekaKS66612785.430.4288jarmour@ksbor.org Kansas SA Website
    Kentucky (KY)Kathy Garrett100 Airport Road, Third FloorFrankfortKY40601502.892.3082kathy.garrett@ky.govKentucky SA Website
    Louisiana (LA)LeAnn Detillier1201 N. Third Street, Suite 6-200Baton RougeLA70802225.342.4253leann.detillier@laregents.eduLouisiana SA Website
    Maine (ME)Michael Perry23 State House StationAugustaMA04333207.441.1718michael.t.perry@maine.govMaine SA Website
    Maryland (MD)Alexandra “Alix” Chaillou217 East Redwood St, Suite 2100BaltimoreMD21202410.767.3293alexandra.chaillou@maryland.govMaryland SA Website
    Massachusetts (MA)Alex NallyOne Ashburton Place, Room 1401BostonMA02108617.994.6955anally2@dhe.mass.eduMassachusetts SA Website
    Michigan (MI)James R. FarhatElliott-Larsen Building 320 S Walnut StreetLansingMI48933517.256.8670farhatj@michigan.govMichigan SA Website
    Minnesota (MN)Kate McCartan1450 Energy Park Drive, Suite 350Saint PaulMN55108651.259.3912kate.mccartan@state.mn.usMinnesota SA Website
    Mississippi (MS)Sheriece Robinson3825 Ridgewood RoadJacksonMS39211601.4326336srobinson@mississippi.eduMississippi SA Website
    Missouri (MO)Joshua FischerPO Box  1469Jefferson CityMO65102573.751.2361joshua.fischer@dhewd.mo.govMissouri SA Website
    Montana (MT)Joe ThielP.O. Box 203201HelenaMT59620406.449.9134jthiel@montana.eduMontana SA Website
    Nebraska (NE)Kathleen L. Fimple, Ph.D.P.O. Box 95005LincolnNE68509402.471.0030Kathleen.Fimple@nebraska.govNebraska SA Website
    Nevada (NV)Terina Caserto2601 Enterprise RoadRenoNV89512775.784.3442tcaserto@nshe.nevada.eduNevada (SA Website
    New Hampshire (NH)Nicholas Marks101 Pleasant StreetConcordNH03301603.271.0257nicholas.w.marks@doe.nh.govNew Hampshire SA Website
    New Jersey (NJ)Eric Taylor, Esq.20 W. State St., Floor 4, PO Box 542TrentonNJ08625609.984.3738eric.taylor@oshe.nj.govNew Jersey SA Website
    New Mexico (NM)Alicia Armijo2044 Galisteo Street, Suite 4Santa FeNM87505505.476.8411Alicia.Armijo@state.nm.usNew Mexico SA Website
    New York (NY)Andrea Richards89 Washington AvenueAlbanyNY12234518.474.1551IHEauthorize@nysed.govNew York SA Website
    North Carolina (NC)Terrence R. Scarborough, M.P.A.P.O. Box 14103Research Triangle ParkNC27709919.248.4660terrence@saranc.orgNorth Carolina SA Website
    North Dakota (ND)Claire Gunwall600 E Boulevard Ave, Dept 215BismarckND58505701.328.4140claire.gunwall@ndus.eduNorth Dakota SA Website
    Ohio (OH)Matt Exline25 South Front StreetColumbusOH43215614.728.3095mexline@highered.ohio.govOhio SA Website
    Oklahoma (OK)Elizabeth Walker655 Research Pkwy., Ste. 200, PO Box 108850Oklahoma CityOK73101405.225.9154lwalker@osrhe.eduOklahoma SA Website
    Oregon (OR)Veronica Dujon3225 25th St SESalemOR97310503.508.1790veronica.dujon@hecc.oregon.govOregon SA Website
    Pennsylvania (PA)Gina Wetten607 South Drive 3EHarrisburgPA17120717.265.7723giwetten@pa.govPennsylvania SA Website
    Rhode Island (RI)Rebecca Ryan560 Jefferson Blvd.WarwickRI02886401.736.1164rebecca.ryan@riopc.eduRhode Island SA Website
    South Carolina (SC)Argentini Anderson1122 Lady Street, Suite 300ColumbiaSC29201803.737.2276aanderson@che.sc.govSouth Carolina SA Website
    South Dakota (SD)Katie Hubbart306 East Capitol Avenue, Suite 200PierreSD57501605.773.3455Katie.Hubbart@sdbor.eduSouth Dakota SA Website
    Tennessee (TN)Julie Woodruff312 Rosa L. Parks Ave, 9th FLNashvilleTN37243615.253.8857julie.woodruff@tn.govTennessee SA Website
    Texas (TX)Cathie A. MaeyaertP.O. Box 12788AustinTX78711512.427.6527cathie.maeyaert@highered.texas.govTexas SA Website
    Utah (UT)Cynthia “Cyd” Grua60 S 400 WSalt Lake CityUT84111801.646.4768cgrua@ushe.eduUtah SA Website
    Vermont (VT)Cassandra Ryan1 National Life Drive, Davis 5th FloorMontpelierVT05620802.595.2757cassandra.ryan@vermont.govVermont SA Website
    Virginia (VA)Darlene Derricott101 N. 14th Street, 9th FloorRichmondVA23219804.225.2621DarleneDerricott@schev.eduVirginia SA Website
    Washington (WA)Sam Loftin, J.D.917 Lakeridge Way SWOlympiaWA98502360.485.1078samL@wsac.wa.govWashington SA Website
    West Virginia (WV)Lucy Kefauver2001 Union Carbide DriveSouth CharlestonWV25303304.205.6073 ext 56073lucy.kefauver@wvhepc.eduWest Virginia SA Website
    Wisconsin (WI)Paige Smith780 Regent StreetMadisonWI53715608.265.2273paige.smith@wisconsin.eduWisconsin SA Website
    Wyoming (WY)Rob Dennis2300 Capitol Ave., 5th Floor, Suite BCheyenneWY82002307.777.7013rob.dennis@wyo.govWyoming SA Website
    District of Columbia (DC)Terasita Edwards1050 First St. NE, 5th FloorWashingtonDC20002202.654.6128terasita.edwards@dc.govDistrict of Columbia SA Website
    State Authorization Liaison
    StateAgency NameAddressCityStateZip CodePhoneState Contact’s Email AddressLink to Complaint Form
    Alabama (AL)Alabama Commission on Higher Education100 North Union Street, Suite 782MontgomeryAL36104334.242.1998ron.leonard@ache.eduAlabama Complaint Process
    Alaska (AK)Alaska Commission on Postsecondary EducationPO Box 110505 JuneauAK99811800.441.2962Customer.service@alaska.govAlaska Complaint Process
    Arizona (AZ)Arizona SARA Council2323 W. 14th St.TempeAZ85281480.517.8226 ldueck.azsara@riosalado.eduArizona Complaint Process
    Arkansas (AR)Arkansas Department of Higher Education423 Main St., Suite 400Little RockAR72201501.371.2060 Alana.Boles@adhe.edu.Arkansas Complaint Process
    California (CA)California Department of Consumer Affairs1625 North Market Blvd., Suite N-112SarementoCA95834833.942.1120veronica.harms@dca.ca.govCalifornia Complaint Process
    Colorado (CO)Academic Policy Officer1560 Broadway, Suite 1600DenverCO80202303.866.4209heather.delange@dhe.state.co.usColorado Complaint Process
    Connecticut (CT)Education & Employment Information Center450 Columbus Blvd ReceptHartfordCT06103800.842.0229edinfo@ctohe.orgConnecticut Complaint Process
    Delaware (DE)Delaware Department of Justice, Consumer Protection DivisionCarvel State Office Bldg., 820 N. French St.WilmingtonDE19801302.577.8600consumer.protection@state.de.usDelaware Complaint Process
    Florida (FL)Commission for Independent Education325 W. Gaines Street, Suite 1414TallahasseeFL32399Fax: 850.245.3238amy.lefstead@fldoe.orgFlorida Complaint Process
    Georgia (GA)Nonpublic Postsecondary Education Commission2082 East Exchange Place, Suite 220TuckerGA30084770.414.3300gnpec.georgia.gov/student-resources/student-SA WebsiteGeorgia Complaint Process
    Hawaii (HI)Bobbi Lum-MewP.O. Box 541HonoluluHI96809808.586.7327hpeap@dcca.hawaii.govHawaii Complaint Process
    Idaho (ID)Office of the State Board of Education, State Authorization Program ManagerPO Box 83720BoiseID83720208.332.1587tamara.baysinger@osbe.idaho.govIdaho Complaint Process
    Illinois (IL)Richard Tapia, Assistant Director for Diversity and Outreach431 East Adams, 2nd FloorSpringfieldIL62701217.557.7359tapia@ibhe.orgIllinois Complaint Process
    Indiana (IN)Accreditation Coordinator Indiana BPE/CHE, Tara L. Adams101 West Ohio Street, Suite 670IndianapolisIN46204317.464.4400 Ext.141tadams@bpe.che.IN.goIndiana Complaint Process
    Iowa (IA)Carolyn Small, Postsecondary Registration Administrator430 East Grand Ave., FL 3.Des MoinesIA50309877.272.4456carolyn.small@iowa.govIowa Complaint Process
    Kansas (KS)Director, Private/Out-of-State Postsecondary Education, Jacqueline G. Johnson1000 SW Jackson, Ste 520TopekaKS66612785.296.4917jjohnson@ksbor.orgKansas Complaint Process
    Kentucky (KY)Director of Postsecondary Licensing, Council on Postsecondary Education1024 Capital Center Drive, Suite 320FrankfortKY40601502.573.1555cpeconsumercomplaint@ky.govKentucky Complaint Process
    Louisiana (LA)Board of Regents1201 N. Third St., Suite 6-200Baton RougeLA70802225.342.4253ConsumerInfo@ag.louisiana.govLouisiana Complaint Process
    Maine (ME)Harry W. Osgood, Higher Education Specialist, Maine Department of Education23 State House StationAugustaME04333207.624.6846harry.osgood@maine.govMaine Complaint Process
    Maryland (MD)Maryland Attorney General, Consumer Protection Division200 St. Paul PlaceBaltimoreMD21202410.528.8662consumer@oag.state.md.usMaryland Complaint Process
    Massachusetts (MA)Massachusetts Board of Higher EducationOne Ashburton Place, Room 1401BostonMA02108617.994.6950mass.edu/forstufam/SA Website/SA Website.aspMassachusetts Complaint Process
    Michigan (MI)State of Michigan, Dept. of Licensing and Regulatory Affairs Schools and LicensingPO Box 30018LansingMI48909517.241.6806mtu.edu/deanofstudents/academic-policies/grievance/Michigan Complaint Process
    Minnesota (MN)Registration & Licensing, Office of Higher Education1450 Energy Park Drive, Suite 350St. PaulMN55108651.259.3975; 800.657.3866info.ohe@state.mn.usMinnesota Complaint Process
    Mississippi (MS)Menia Dykes3825 Ridgewood RoadJacksonMS39211601.432.6372mdykes@mississippi.eduMississippi Complaint Process
    Missouri (MO)Missouri Department of Higher Education205 Jefferson Street, PO Box 1469Jefferson CityMO65102 573.751.2361info@dhe.mo.govMissouri Complaint Process
    Montana (MT)Montana University System, Office of the Commissioner of Higher Education2500 Broadway Street, PO Box 203201HelenaMT59620406.444.6570stateauthorization@montana.eduMontana Complaint Process
    Nebraska (NE)Academic Programs Officer, Nebraska’s Coordinating Commission for Postsecondary Education140 N 8th Street, Suite 300LincolnNE68508844.348.9584kathleen.fimple@nebraska.govNebraska Complaint Process
    Nevada (NV)Commission on Postsecondary Education8778 South Maryland Parkway, Suite 115Las VegasNV89123702.486.7330http://cpe.nv.gov/Students/Students_Home/Nevada (Complaint Process
    New Hampshire (NH)Director, Edward R. MacKay, Higher Education Commission101 Pleasant StreetConcordNH03301603.271.0256edward.mackay@doe.nh.govNew Hampshire (NH)
    New Jersey (NJ)New Jersey Commission on Higher EducationPO Box 542TrentonNJ08625609.292.4310nj_che@che.state.nj.usNew Jersey Complaint Process
    New Mexico (NM)New Mexico Higher Education Department2048 Galisteo StreetSanta FeNM87505505.476.8400HigherEd.Info@state.nm.usNew Mexico Complaint Process
    New York (NY)Office of College and University Evaluation, NY State Education Dept.89 Washington Ave., Room 969 EBAAlbanyNY12234518.474.1551ocueinfo@nysed.govNew York Complaint Process
    North Carolina (NC)North Carolina Office of PostSecondary Education SA Website, c/o Student SA Website910 Raleigh RoadChapel HillNC27515877.566.7226studentcomplaint@northcarolina.eduNorth Carolina Complaint Process
    North Dakota (ND)Cheryl Thompson, Outreach Manager, Core Technology Services of the North Dakota University2000 44th St. SW, Suite 301FargoND58103701.239.6676stateauth@ndus.eduNorth Dakota Complaint Process
    Ohio (OH)Ohio Board of Regents25 South Front StreetColumbusOH43215614.466.6000hotline@regents.state.oh.usOhio Complaint Process
    Oklahoma (OK)Oklahoma State Regents for Higher Education655 Research Pkwy #200Oklahoma CityOK73104405.225.9141https://online.osu.edu/state-authorization/saraOklahoma Complaint Process
    Oregon (OR)​Higher Education Coordinating Commission​3225 25th Street SESalemOR97302503.947.5977Juan.baez-arevalo@state.or.usOregon Complaint Process
    Pennsylvania (PA)Division of Higher & Career Education, PA DOE333 Market Street, 12th FlHarrisburgPA17126717.783.8228ra-collunivseminfo@pa.govPennsylvania Complaint Process
    Rhode Island (RI)Commissioner of Higher Education, RI Office of Higher Education80 Washington Street, Suite 524ProvidenceRI02903401.456.6000ribghe@ribghe.orgRhode Island Complaint Process
    South Carolina (SC)Academic Affairs and Licensing1122 Lady Street, Suite 300ColumbiaSC29101803.737.2260aanderson@che.sc.govSouth Carolina Complaint Process
    South Dakota (SD)South Dakota Attorney General1302 E. Highway 14, Suite 1PierreSD57501605.367.5880SD BOR Administrative officesSouth Dakota Complaint Process
    Tennessee (TN)Charles Ferguson, Regulatory Affairs Attorney, TN Higher Education Commission404 James Robertson Parkway, Suite 1900NashvilleTN37243615.253.9988Charles.b.ferguson@tn.govTennessee Complaint Process
    Texas (TX)Texas Higher Education Coordinating BoardOffice of General Counsel, PO Box 12788AustinTX78711512.427.6101StudentSAWebsite@highered.texas.govTexas Complaint Process
    Utah (UT)Utah Division of Consumer Protection, Attn Complaint Processor160 East 300 SouthSLCUT84114801.530.6601www.dcp.utah.govUtah Complaint Process
    Vermont (VT)Cathy Hilgendorf, Vermont Agencyof Eucation120 State StreetMontpelierVT06620802.828.5402cathy.hilgendorf@state.vt.usVermont Complaint Process
    Virginia (VA)State Council of Higher Education for Virginia101 N. 14TH St., 10TH FLRichmondVA23219804.225.2600DarleneDerricott@schev.eduVirginia Complaint Process
    Washington (WA)Washington Student Achievement Council, Karen OelschlagerP.O. Box 43430OlympiaWA98504360.753.7869kareno@wsac.wa.govWashington Complaint Process
    West Virginia (WV)Dr. Kathy Butler, Senior Director of Academic Affairs, WV Higher Education Policy Commission1018 Kanawha Blvd., E. Suite 700CharlestonWV25301304.558.0261kbutler@hepc.wvnet.eduWest Virginia Complaint Process
    Wisconsin (WI)Educational Approval Program – Department of Safety and Professional Services4822 Madison Yards WayMadisonWI53705608.266.1996DSPSEAP@wisconsin.govWisconsin Complaint Process
    Wyoming (WY)Wyoming Department of Education122 W. 25th St. Suite E200CheyenneWY82002307.777.6210elaine.marces@wyo.govWyoming Complaint Process
    District of Columbia (DC)Office of the State Superintendent of Education810 First Street, NE, 2nd Fl.WashingtonDC20002202.727.6436ombudsman@dc.govDistrict of Columbia Complaint Process
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